At Sirak, we offer Cash on Delivery (COD) to provide a simple, secure, and convenient shopping experience for all our customers in the United States.
1. Accepted Payment Method
We currently accept the following payment method at checkout:
- Cash on Delivery (COD)
2. Payment Restrictions
To keep our process simple and transparent, we currently do not accept:
- Credit / Debit Cards (for COD orders)
- PayPal
- Venmo
- Personal Checks
- Direct Bank Transfers
3. Currency
All prices listed on our website, invoices, and during checkout are displayed and processed in US Dollars ($ USD).
4. How Payment Collection Works
- Order Placement: Once you place an order on our website, you will receive an immediate order confirmation email.
- Order Processing: Your order is prepared and dispatched according to our standard handling time (1–2 business days).
- Payment at Delivery: Payment is collected in cash by the delivery driver at the time your package is handed to you.
5. Payment Security & Data Protection
- Platform Security: Sirak is hosted on Shopify, which adheres to Level 1 PCI DSS compliance standards.
- Data Encryption: All personal details, addresses, and communications are encrypted using standard SSL security protocols.
- Privacy: We do not collect or store any credit card numbers or sensitive banking details on our servers.
6. Order Verification & Fraud Prevention
To prevent failed deliveries or fraudulent orders, please ensure all contact details (phone number, email, and full shipping address) are accurate during checkout. Orders flagged with incomplete or suspicious details may be subject to additional verification or cancellation.
7. Refunds & Cancellations
- Cancellations: You may request to cancel your order within 24 hours of placing it by contacting support@sirak.shop.
- Refunds: Approved refunds are processed back to your preferred method within 7 business days following the inspection of returned items, as outlined in our Return & Refund Policy.
Business Information:
- Store Name: Sirak
- Business Days: Monday to Friday
- Business Hours: 9:00 AM – 5:00 PM (EST)
- Customer Support: Available 24/7
- Business Phone: +1 (718) 5522-652
- Support Email: support@sirak.shop
- Business Address: 789 Hancock St, Brooklyn, NY 11233, United States